We unwrapped the couch and as I was putting on the legs I noticed that their was a good sized hole in the fabric of the couch. I called the store and let them know that the new couch had a hole in it. To be fair, the hole was obviously caused at the factory before it was wrapped in plastic. There was no hole in the plastic so the store would not have had anyway to know about the damage. When I called the store they had me take a picture of the damage and text it to the manager. Within an hour we had a replace couch delivered. I was very impressed with their same day service. We will be going back to Furniture Traders if we need any other furniture in the future.
Haven't purchased anything yet but staff was very helpful in steering me towards the type of furniture I was looking for. I was even given a really nice free gift for giving them the opportunity to show me around their showroom. Will definitely go back. While it's true there are some damaged pieces of furniture, those are priced accordingly and were pointed out by the courteous young man I dealt with. If you're looking for a bargain, they can find one for you.
My wife and I had been looking for a couch and love seat or a sectional couch in a particular shade of gray. We looked everywhere in town, Furniture Row, Slumberland, Ashley Furniture, and Wichita Furniture and were unable to find what we wanted. I just so happened to be driving past Furniture Traders on my lunch break and decided to stop and take a look at what they had.
The next day I went back to the store and purchased the set. I did use their 90 day same as cash program that they have available. I wasn't sure about the company they used because I had never financed furniture before so I hadn't heard of the company before. I looked the finance company up on the Better Business Bureau and they have an A rating. One thing though, DO NOT buy more than you can afford to pay within the 90 days unless you are prepared for some steep interest rates. This is NO fault of the store at all, in fact the man that worked with me to set up the financing did a good job of explaining the contract and the fee's. Just like any contract be sure of what you are getting in to.
Furniture Traders had the couch and love seat in stock and would have been able to deliver on the same day had I been ready for it that day, but we were moving and was not going to be in the house until this past Saturday. The delivery service delivered the couches early Saturday afternoon. Just one thing to be aware of, the delivery fee does not include unwrapping the furniture or putting it together. This was not a big deal for us.
Yo! This place is dope! If you want to pimp your pad, come here! It is definitely a must! From beds, couches and tables to unique pieces that really sets your place apart from the rest!
Our experience was great! The customer service was beyond what I could have asked for. No pressure and they made sure we left with what we wanted with a great deal! We will be back!
The store is a little tight in places to walk around, but that is because of having a such a large inventory for the size of the store. After just a few minutes I found a couch and a love seat in the exact shade that I was looking for. I really liked the fact that there was no pushy sales person like we found at Ashley Furniture. The sales lady did approach me and asked if she could help me find anything, and when I said that I was just looking she backed away and let me be so that I could look around.
Nice store, worth venturing out to. Staff is super friendly, but not too pushy. I mean, they are trying to make sure you get something you like so they are eager to help. They helped load up the furniture. They have really good deals. Decent selection on all sorts of furniture. If I had one complaint it would be that the AC is not amazing inside, but it is not miserable either. Not the end of the world at all. I bought a couch for a great deal and we love it.
Furniture Traders is a US Furniture Store based in Wichita, Kansas. Furniture Traders is located at 3145 N Broadway St, Wichita, KS 67219, USA.
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