Years ago we tried Pet Haven and I wasn't impressed with the facility, the experience or anything. However we needed a vet ASAP recently and ended up using Pet Haven again. SO GLAD we did. The facility seemed better organized, the staff was great and the Vet our pup saw (Jenn, don't remember her last name) was awesome! No one was pushy, they were patient and informative. We have changed Vets and will be seeing them from now on. The Pet Haven grooming next door is where we always go for those needs... we've never had a grooming issue and they are reasonably priced, friendly folks!
I have always been treated very well and so have my pets. They are very compassionate about the animals they serve. The wait time is usually minimal and the costs are fair. I will use them as long as I own pets. On 8-1-17 I had to have my 12 year old feline euthanized. All the staff was so kind and they were very compassionate. I was able to take my girl's remains home with me so I could bury her. Pet Haven has cared for my animals for 20 years.
The staff and vet treated my fur baby with warmth love and kindness. She was a rescue dog from the Humane Society and had been abused by previous owners, they listened to my concerns and treated her like a queen. I have brought my other fur baby to them before he passed away they also treated with love and warmth. I will continue to use this clinic for my fur baby's needs.
I used to take my animals here years ago. I decided to bring my cat for a spay, and seems like this clinic has gone downhill. I was put on hold 3 different times. They were very disorganized and couldn't find my cats paperwork both when we brought her in, and picked her up. I noticed my address was still incorrect after I told it to the receptionist about 5 times lol. Other than that, the staff was very nice, but needs to get have a better system of organization.
We took our cat in on a Saturday morning when our usual vet didn't have office hours and the problem might have been too serious to wait for a Monday. The staff graciously worked us in, even though we weren't established clients there, and were able to diagnose and treat our cat quickly. Dr. Menze was great, loved her bedside manner. Prices were reasonable, too. Would recommend this clinic to other "pet parents."
Pet Haven Veterinary Clinic is a US Veterinary Care based in Wichita, Kansas. Pet Haven Veterinary Clinic is located at 2518 W 13th St N, Wichita, KS 67203, USA.
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