I had a very bad experience with another vet office so I was very skeptical about taking my dog to any vet office and I could not find one that I liked. A family friend recommended Caring Hearts and she said that they were kind and very understanding and good with the animals and people. I went there and I was not disappointed! The staff were all very nice to my dog and I and they were very patient with him and they answered any and all questions I had. Their prices are very low and your wait time is not very long. I love this vet office, the staff and the doctors and I will definitely being going back to them for a very long time! :)
I haven't actually scheduled an appointment for my new puppy yet. I called, to check on prices for the visit and the vaccines so I'd be sure to bring the correct amount of money; and the woman who answered the phone (who did not provide a name), was incredibly short with me. I was unable to finish any of my sentences, I was unable to completely ask my questions--she continued to cut me off, and speak over me while I was trying to get the information I needed. While the prices that I were given sound great (cheapest so far I've been told, out of 4 veterinary practices), I will not be taking my pup here. The lack of respect and professionalism over the telephone tells me the lack of both that we will receive in person is going to be worse. A real disappointment.
I'm just disappointed that i came in for a scheduled appointment and i was there for an extra 2.5 hours. not impressed.
Since getting a new puppy I've made several visits to Caring Hearts for both routine check ups and a sick call and I have no complaints. The staff has been friendly and helpful, and I've never experienced a long wait. I'm vey pleased with the office.
I haven't had a bad experience here yet. The staff and vets are caring to my puppy. Our vet even gave us a call a few days after giving my puppy meds to see if he was doing better.
Caring Hearts Vet Clinic is a US Veterinary Care based in Wichita, Kansas. Caring Hearts Vet Clinic is located at 3701 W Maple St, Wichita, KS 67213, USA.
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