An error prevented Temptation from receiving the order I placed on their website. That really wasn't their fault. The problem was when I called about the missing delivery, rather than take the time to identify the problem, they made things up. First, it was so busy that they were behind, but they would deliver the next day. the next day arrives with no flowers, and today's excuse was that the driver couldn't find the delivery address but that it would be delivered tomorrow and they would call me to confirm. Day three came and no call and the excuse of the day was that it was a computer crash. Finally I look up my credit card purchase and find the 800 number for the service center. They saw the problem immediately and issued a refund.
This flower shop is very professional and well organize she made flowers arrangements for my wedding two weeks ago and I was well satisfied , I will be back to get more from her when the time come
So, if you take the time on day 1 to find out that an order was never received instead of making up excuses, you have a mildly unhappy customer, not someone angry enough to post a one star review. You might also salvage the situation. Instead, you go the way of making things up, which results in reviews like this.
Best service in Wichita ks..love temptation flower shop...nice arrangements..best price.
Great neighborhood flower shop! They're always very helpful
The customer service is just outstanding!! World class service with a friendly small town personal experience and the flowers are always fresh and wonderful. There is always something interesting to add to an arrangement. Temptation flower has an abundance of gifts to choose from and the sales associates are very helpful and always very attentive
Temptations Flower Shop is a US Florist based in Wichita, Kansas. Temptations Flower Shop is located at 2311 N Arkansas, Wichita, KS 67204, USA.
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