Garrett was professional and honest. Benjamin Franklin answered my call quickly and happily. I paid a little more, but would do it again over Reddi Industries again in a heartbeat. After several issues with them in the past, the owner never even obliged me with a return phone call. Garrett was friendly and gave an honest opinion and helped us in less than two hours and we were set up with hot water the same day even though it was not guaranteed due to the nature of the call. I will now and henceforth be going to Benjamin Franklin for any plumbing needs due to Garrett and the professional services also provided by the people who answer and respond to service calls. Thank you all very much.
I would like to say that from the first moment Joshua introduced himself, to the time when he was leaving, he was extremely courteous, patient and professional. He would tell me the hows and why’s of what he was doing. He answered all of my questions. I would certainly recommend him to anyone without hesitation. Thank you very much Joshua!
I found our showers and toilets backing up @ 1030 at night. Garrett Davis showed up promptly and was clean, professional, courteous, and knowledgeable. Garrett examined the premises, quickly made a suggestion as to the likely issue being a main sewer line clog and went to work. He was upfront with pricing and explained what he would be doing exactly before starting anything. Garrett had every running smoothly within an hour or so. He double checked all drains and even replaced a clogged flexible p-trap with a new rigid one before leaving. Great job Garrett and thanks again.
James
Ken P was our service tech today. This was our first time using Benjamin Franklin Plumbing. Ken explained everything he did so I understood. Ken is very personable and professional. And he worked quickly but never seemed rushed. He is definitely who we will request when we need plumbing work done.
Toni and Jim Warren
The whole staff at Benjamin Franklin Plumbing was very helpful. We talked to Beau and asked for a tech to be sent to our home to give an estimate on a submersible sump pump and a water pressure back-up sump pump. Jay (the tech) came out and explained the procedure he would use to replace our old sump pump and back-up. He explained everything very well and figured up the cost and considered any discounts we might have. He was very careful in installing and testing the unit and was very careful to explain how we were to test the sump pumps every six months. He was able to install these units within the next day and left the house cleaner than when he came. My husband, Jim and I were very pleased with the work done. He is for sure the one we'll call the next time we need plumbing work done.
Sincerely
Benjamin Franklin Plumbing is a US Plumber based in Wichita, Kansas. Benjamin Franklin Plumbing is located at 2825 E Kellogg Dr S, Wichita, KS 67211, USA.
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