Heather was amazingly helpful! Too bad Laura and Jean can't take lessons from her! They were rude and I watched them make a young girl take off crying from how rude they were talking to her! Heather pulled her to the side and got her calmed down. Great job Heather and shame on you Laura and Jean!
It was horrible when I was going there for treatment. Always taking money out of income tax return saying I owe them for services that I not ever received. Last time any services was received was in 2007 and money was taken out of income tax return for services rendered in 2008-2010. Mental health was all about pushing medication on me and not really any treatment had helped. I have been seeing my own doctor and not at here. As far as getting health records it was not just my there was 3 other vets medical records in with mine and don't worry about getting mental health records because it is pointless due to the fact its up to the mental health doctor to either release them or not. Upon requesting them and getting denied my own records I stepped up to Sen Moran and he even got denied even though I signed a release form. I asked them for my mental health records and the doctor said "There was information in there that could be damaging to me to relive the deployments".
The phone operator telling me paperwork is more important than getting checked for cancer made me feel right at home.
Always been there to help as quickly as they possibly can. great caring staff!!
Has been extremely helpful and my husband would not be here if it weren't for the great care and staff.
Robert J Dole Va Medical Center is a US Hospital based in Wichita, Kansas. Robert J Dole Va Medical Center is located at 5500 E Kellogg Ave, Wichita, KS 67218, USA.
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