Good people but always very busy. They never keep their schedule
Been going here to pediatrics for my daughter for 4 years and I love how friendly the pediatric nurses and Doctors are (two so far, they change). But anyway yesterday I tried getting my son in for his immunizations and I was so upset with how rude one of their receptionists was with me. The first receptionist was nice and even looked at other locations I could go to that same day, she let me fill out paper work in case he was going to be seen so i was hopefull, then miss attitude came back from her lunch or something and it all went down hill from there. I was so calm and kept my voice tone very polite, but she just treated me like I was stupid and told me my son would not be able to receive care there unless he was sick or hurt all because I took him to see another doctor a few weeks after his birth to check on his jaundice level. I tried getting him seen there first and of course they turned me down then too so in total I've been trying to get my son in for two months. She thinks he received a physical (he didn't) and because of that his insurance won't cover a new one, ( In my mind I'm thinking, "okay.? So.?? does she not consider that I could just pay outta pocket smh). If I could skip talking to her and go straight upstairs I would, but since check in is there I know I'm gonna have a problem if she can't lose the attitude. No one's forcing her to work there. If she isn't happy and doesn't enjoy helping others then she needs to find another job. She represents the clinic as a first impression during check in and a last impression for scheduling another appointment and let me tell you it was not plesent at the least. All in all I'm questioning if I should even consider going back for either of my kids. It's not how I want or deserve to be treated at all when all I want is to get my kids taken care of.
The office is always busy, however, they did manage to get me in within an hour on a dental emergency situation - for which I am very thankful. Providers are kind and thorough. Reception is friendly.
My brother was in full congestive heart failure and you people turned him away! Shame on you! He is now in good care from another non profit clinic. What kind of healthcare are you? He almost died
My bf has no insurance so we came here to get a suspicious lump checked out behind his ear. It cost $100, but with no ins. Im not surprised. Anyway, not only did we get right in, but the doctor was very nice and even offered to remove it right away. We agreed and she even let me video the removal process! Great place. My only complaint was that i got a bill in the mail saying the cost was $122. So we supposedly owe $22.
Gracemed Helen Galloway Clinic is a US Pharmacy based in Wichita, Kansas. Gracemed Helen Galloway Clinic is located at 1122 N Topeka St, Wichita, KS 67214, USA.
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