I will continue to go the is hotel. Many changes need to be made. Parking lot very dark. You have difficulty seeing the hotel. Fix the ice machine downstairs. Jacuzzi tub in my room not working. Not enough outlets for devices. Need new electrical outlets. Plugs would hardly stay in socket. No vending machines. As I said before, it's a good hotel, reasonably priced. Mgmt just needs to do some things to make it a better place to stay.
The staff is SUPER NICE and willing to do anything to make your stay comfortable. But there is no hot water to shower with, No phone in the room to call the front desk, and the keys DON'T work so you have to keep going to the front desk to rekey. Breakfast is OKAY.....2 stars is being nice. But again the staff is super nice! We loved them!
I was in a room with a king size bed and we needed a roll away bed and they brought it very quickly. The room was on the second floor but located very quickly and they have a decent breakfast in the morning
Only one night stay, stayed in a room with a finicky door lock. Would only open if door knob wiggled the right way. Security lever, had been stripped out at least once and replaced. Door needs replaced. Room is other wise adequate for $90 a night
I suggest you stay away from this place. The room had torn carpeting in several places. The heater would not work properly needing adjustment several times during the night. The TV would not work until it was adjusted by the one and only employee for the whole place. The following morning there was NO CLEANING or bed making. No towels were provided on the second day. On the third day we noticed many sites of itching which became reddened. There were BED BUGS and the sheets had not been changed in the last three nights. The management was notified and there was NO APOLOGY. We were handed a room number on a different floor. When checking out I was told that we would get the bill on line. They had already charged in advance for the entire stay on the first day. Again, please avoid that place at all costs.
Hawthorn Suites By Wyndham Wichita West is a US Lodging based in Wichita, Kansas. Hawthorn Suites By Wyndham Wichita West is located at 2405 N Ridge Rd, Wichita, KS 67205, USA.
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