Well, at least this Comfort Suites had the World Series on the room TV, unlike the night before in Salina that did not have the World Series on their cable system!!! However, this suite had only one moderately sized TV and the couch faced the opposite direction and could not be moved. This made viewing the game very uncomfortable. Also, the room A/C did not work, which made the room too warm to sleep comfortably. Had an early flight, so I could not eat the free breakfast. The sack of free goodies contained a small bottled water, a granola bar and a rotten apple. I expected much better for the room rate charged. As an aside, in reading your response to the previous reviewer, I thought your threat to contact Google to track down the errant reviewer and sue them was a little over the top. Simply pointing out that the review was for the wrong hotel and having it removed/amended would have been sufficient.
This place was HORRIBLE! We reserved a non-smoking room with two double beds but when we checked in, they had given our room away. They told us all they had was smoking rooms. When we said that wouldn't work, they gave us two rooms with one double bed each. These beds were TINY. One girl even ended up sleeping in the tub because the bed was just too small for two people. The room was also filthy. There was water damage to half the floor, stains all over the bathroom, the fridge stunk horribly and there was a hairball on the kitchen counter. I would NEVER stay in this hotel again. Truly a horrible experience.
Didn't order room service, and didn't try the breakfast. Also didn't use the shuttle or talk to front desk other than to check in/out. However, the staff was friendly and accommodating. The beds are hard and difficult to get comfortable on. The room was not stinky, but it also did not smell exceptionally pleasant. The HVAC unit had an odor to it somewhat like urine and burnt hair, so it did not get used much. Overall, the stay was about average. Not exceptional, but also not bad. Pro: friendly staff, clean rooms. Con: slight odor, moderately uncomfortable beds.
The room reservation was made under my associate traveling with me named Joe Thomas. The room I stayed in was 305 and he stayed in a 2nd floor room (I am not sure of the room number).
Very disappointing. Stayed here a week ago. The worst part of the stay was the roach problem they have. After the first night, we switched rooms, staff was apologetic. Thought maybe it was because we were close to pool. When one crawled in my ear the second night, I'd had enough. Pool was not in good shape and none of gym equipment worked. Don't advertise for something you don't actually offer. And for goodness sakes, get an exterminator.
The room was great. Nice and spacious, clean, and had comfy beds for a great price. The staff at check-in was friendly. However, on the website, it is advertised as an airport hotel with a shuttle. My husband and I had a very early flight the next morning, and we had reserved a shuttle for 4:15 am to get to the airport at the recommended time. At 4:25, there was still no shuttle, because the girl up front said it was actually a taxi coming and they were running late. (Not really something that should happen when people have to make a flight at a certain time). When the taxi showed up, it was a junky van with no seatbelts that smelled like smoke. I had my 3 year old with me and was expecting a shuttle. I would recommend that if you have an early flight, you not use this hotel, but if you have a normal flight, the hotel was pretty good overall.
Comfort Suites Airport is a US Lodging based in Wichita, Kansas. Comfort Suites Airport is located at 7515 W Taft St, Wichita, KS 67209, USA.
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