6
518 S Rock Rd, Wichita, KS 67207, USA
Wichita, Kansas 67207
+1 316-652-0375

Absolutely Terrible Customer Service!Very Unhelpful staff(((I was in store 2 times I had problem with my phone they even didn't chek they just gave me 1800 number and ask to call them. very very disappointed.

By far the worst customer service I have ever experienced. The manager avoided me and my issue time and time again, with the help of his worthless employees. I had to resolve my 5 month long issue elsewhere even after this store admitted fault. Save yourself the trouble and FIND A DIFFERENT STORE.

sales representative lied to my 70 year old Dad and financed 500 dollars in phone accessories and made him think he was paying cash for them

Absolutely terrible customer service. I told them I need help with transferring data from my old phone to my new phone. Two employees standing around not doing anything and they both tell me to go home and download an app. They tell me it's really easy and self-explanatory. If it's so easy then why don't you just do it on-site.

Funny how T-Mobile doesn't resist accepting my payment every month, but if you ask for service that's when they get reluctant.

I just had a horrible experience where "Tyler" just treated me so bad and nicely gave me the WORST experience that I've ever had with Tmobile and I'm done .. I used to love going to this store where the reps gave extraordinary service... I called customer service to try to get further support and when the csr manager asked to speak to him, he held the phone a few inches away from his ear even like I had Ebola or something .. I was there to get my warranty exchange and he wouldn't give it to me saying the phone was damaged and it wasn't at all, or else I wouldn't have been approved in the first place..

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T Mobile — Electronics Store in Wichita

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T Mobile

Electronics Store at 518 S Rock Rd, Wichita, KS 67207, USA. Here you will find detailed information about T Mobile: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:00 AM – 8:00 PM
  • Tuesday
    10:00 AM – 8:00 PM
  • Wednesday
    10:00 AM – 8:00 PM
  • Thursday
    10:00 AM – 8:00 PM
  • Friday
    10:00 AM – 8:00 PM
  • Saturday
    10:00 AM – 8:00 PM
  • Sunday
    12:00 – 6:00 PM

Rating

4
/
5
Based on 6 reviews

Contacts

Categories:
State:
Kansas
Address:
518 S Rock Rd, Wichita, KS 67207, USA.
City:
Wichita
Postcode:
67207

About T Mobile

T Mobile is a US Electronics Store based in Wichita, Kansas. T Mobile is located at 518 S Rock Rd, Wichita, KS 67207, USA.


Please contact with T Mobile using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find T Mobile opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about T Mobile

  • Chase
    Added 2016.05.14
    Absolutely Terrible Customer Service!Very Unhelpful staff(((I was in store 2 times I had problem with my phone they even didn't chek they just gave me 1800 number and ask to call them. very very disappointed.
  • Michelle
    Added 2015.07.26
    By far the worst customer service I have ever experienced. The manager avoided me and my issue time and time again, with the help of his worthless employees. I had to resolve my 5 month long issue elsewhere even after this store admitted fault. Save yourself the trouble and FIND A DIFFERENT STORE.
  • Kaylee
    Added 2015.03.25
    sales representative lied to my 70 year old Dad and financed 500 dollars in phone accessories and made him think he was paying cash for them
  • Christian
    Added 2014.09.21
    Absolutely terrible customer service. I told them I need help with transferring data from my old phone to my new phone. Two employees standing around not doing anything and they both tell me to go home and download an app. They tell me it's really easy and self-explanatory. If it's so easy then why don't you just do it on-site.
  • Riley
    Added 2013.09.15
    Funny how T-Mobile doesn't resist accepting my payment every month, but if you ask for service that's when they get reluctant.
  • Julia
    Added 2013.08.11
    I just had a horrible experience where "Tyler" just treated me so bad and nicely gave me the WORST experience that I've ever had with Tmobile and I'm done .. I used to love going to this store where the reps gave extraordinary service... I called customer service to try to get further support and when the csr manager asked to speak to him, he held the phone a few inches away from his ear even like I had Ebola or something .. I was there to get my warranty exchange and he wouldn't give it to me saying the phone was damaged and it wasn't at all, or else I wouldn't have been approved in the first place..
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