Manager shot him a dirty look and said he would fix it right away.
I laughed and told him I would add it back on and that would be his tip.
Decided to go see a movie in the director's Suite. That was $32 for tickets!
Food WAS NOT good at all!!
Spent almost $60 on dinner and drinks!
Used to be the best, new owners are cheap... Popcorn tastes awful and has think shell husks, the food quality has gone way down too. New Chicken fried steak tastes like leftover meatloaf with cat food filler. The crust is nasty and the gravy is now only a tablespoon or two. My mashed potatoes looked like French Fries and I didn't get the listed pretzel stick without complaining. Server didn't care, food delivered by kid without care either. The seats are not wiped well and showing wear... It's going downhill to say the least.
Loved the the movie! loved the theater!
Mistakes happen! Its how you react and correct them that defines good service!
I always enjoy coming here. Seats are comfortable, screens are fairly large. The service is very good, and the prices of both admission and for food are fair. I try to visit often, and I enjoy it every time.
Service was horrible!
After waiting 40 min for our drinks and a side of ranch (with our lights on), I had to leave the movie, go down the elevator to find someone, to find all the wait staff standing downstairs just chit-chatting with a manager.
Last night I spent almost $100 to see a movie. Totally regretting it!
Very comfortable seating to enjoy first run movies and food and drink service during the movie. An awesome theater experience.
Giving it a 1 rating because of the new Regal Theatres website. It's hard to understand and I can't even find balcony seating on it. It seems like Regal is a big machine with zero care for the customer. The Warren website was AMAZING. Completely user friendly! Please don't ruin the actually theatre like you already have the website, Regal.
I told the manager what had happened and he asked who my waiter was and it was the guy standing right next to him.
And then when the waiter comes up stairs to cash me out he was totally rude but did say they took 10% off of one of our meals!!
Warren Old Town Theatre Grille is a US Movie Theater based in Wichita, Kansas. Warren Old Town Theatre Grille is located at 353 N Mead St, Wichita, KS 67202, USA.
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