Customer service was great and prices for cremation could not be beat at $750. Other homes charged as much as $2,350 for same services. Staff was respectful and professional. We planned to spread ashes on family farm so had no need for urn yet they loaned an urn for free for the memorial service. Also my son had to miss a test at college to be home for his grandmother's funeral. His professor was not going to let him make up the test. When this story was told to the representative at Baker they got noticeably irritated at the injustice and instantly drew up an affidavit stating that my son had attended the funeral for delivery.
Worst experience!!!!! They took over a week to cremate my father in law! Then they called my mother and told her the ashes were ready! She drove 3 hours to Wichita to pick them up and guess what....... they were not even there! Now I sit here in front of the funeral home waiting because the girl said she would stay until I got here. She is not here ! I have never been treated so badly at a place where they are suppose to help. DO NOT USE!!!! If I could give them 0 stars I would !
My experience with Baker Funeral Home was simply offal. When I spoke with a woman on the phone I was told one thing, but when I went in to speak with someone in person I was yelled at, and cursed at. I was also told that even if I had a contract made up today, and paid the cost up front may family would have to pay the difference when I passed. Go somewhere else these people will tell you whatever you want to hear over the phone but once they get you inside everything is different.
Very disappointed in their services. I called to check on the progress with my mom after she passed away and they didn't even know who I was talking about. Then her ashes still weren't back two days before her service . They had my mom for 12 days already. They weren't helpful without paying them a ton of money. I would not recommend this business in your time of mourning.
Don't confuse with Baker Funeral home of Valley Center which charges much more.
Baker Funeral Home is a US Funeral Home based in Wichita, Kansas. Baker Funeral Home is located at 6100 Central Ave #203, Wichita, KS 67208, USA.
Please contact with Baker Funeral Home using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Baker Funeral Home opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Funeral Home in Wichita