I have never had a bad experience at Uptown. I find really great quality clothes that fit my style and are a fraction of the original cost. It's become one of my favorite clothing stores!
Walking in from having a poor experience at Plato's, there was already a huge difference in costumer service. I was greeted in a professional manner despite how busy they were, and all interactions with employees were pleasant, despite not selling all the items I wanted. The employees took the time to explain the process to me as a first time customer, including a heads up on things they probably wouldn't take just due to season change, etc, which made the whole thing way more comfortable. At the end of the offer, they explained why some items were rejected in a friendly way that didn't humiliate anyone. They were honest but polite and I can get behind my things being rejected if it is handled in a positive way. Many people can have a bad experience just because they don't like feeling rejected, but I feel Uptown Cheapskate's employees understood that and softened the blow with great customer service.
For youthful ladies, tweens and smaller framed girls this is a great place to find slightly used cute clothes. Some accessories are found here too. For older or larger framed ladies ( mom's) I would skip this store, better fit for your daughter.
The staff was excellent with their customer service. They made conversation and instead of letting me continue to hold a bunch of clothes while my boyfriend tried on his stuff, they took it off my hands politely and even would ask for the stuff he didn't want and put the stuff he did on a hook so I still didn't have to hold it. The whole place was tidy and very organized. Decently priced.
I find a number of clothes with significant tears or holes that should probably get caught before being put out for sale. I have also found some of the brands aren't premium brands and are priced a little high for being used. I can usually find some good stuff still with some patience, and carefully checking items over. They do offer a return policy, as long as the clothes are not washed. So if you do get home and notice a tear I assume you can take it back.
Uptown Cheapskate is a US Clothing Store based in Wichita, Kansas. Uptown Cheapskate is located at 2243 N Tyler Rd #105, Wichita, KS 67205, USA.
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